FAQ

Orders and payment

I did not receive the order email

Please check your spam folder, then contact us through the contact form if it still has not arrived.

Can I pay by invoice?

Business customers can pay by invoice on request.

Products

Download or packaged edition?

The contents are identical. Download editions arrive by email with a serial number, ready to use immediately.

Can I use it on several computers?

Licence terms differ by product. Please check the licence field on each product page.

Support

I am not sure how to install it

See the specification tab on the product page or the support page, and contact us if the issue remains.